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Date- September 25, 2024

The 5 Pillars of Safety Management Systems (SMS) and Effective Application

Author- Mick Storch

Safety Management Systems (SMS) are an important software component of any workplace, particularly in high-risk industries like mining, construction, manufacturing, maritime, energy, and aviation.

They are essential for ensuring employee safety, training, preventing workplace accidents and errors, and adhering to workplace health and safety regulations.

This article explains more about the components of safety systems, the role they have in keeping costs down, but above all how they prioritise your employees’ safety and wellbeing.

What is safety management?

Safety means being free from harm or danger, and management is how you prevent potential risks from occurring.

In the workplace, safety management includes:

The importance of an SMS in the workplace

Anyone who has run their own business will understand the importance of having a safety management system (SMS).

Without one, too many hours are wasted on manually keeping track of staff training, competencies, health and safety certifications, compliance, equipment maintenance, and so on.

Businesses with SMS software can easily identify and manage risks, which helps prevent costly accidents, insurance claims, fines, or legal action.

Above all else, it ensures your most important asset – your staff – know their health and safety is being put first. This too, helps your company become an employer of choice in the industry, ensuring you attract the best candidates for job vacancies. It also helps your company retain valued employees.

Benefits of a safety management system

Safety is a fundamental requirement in the workplace, and in heavily-regulated industries its importance is often highlighted as part of a company’s values.

An SMS manages safety comprehensively. It helps humans assess risks and introduce controls to prevent injuries, illnesses, and accidents. Managers can use their SMS as a tool to create safer workplaces and ensure compliance with regulatory requirements.

A well-implemented SMS improves productivity, reduces costs associated with workplace incidents, and improves a company’s reputation.

In summary, the key benefits of an SMS include:

  • Improved overall safety and performance
  • Adherence to legal and regulatory safety standards
  • Improved reputation as trust is built from staff, customers and stakeholders
  • Less incidents and better efficiency results in cost savings.

The key components of safety management systems (SMS)

The 5 pillars of effective safety management systems include:  

1. Safety policy and objectives

Your company’s safety policies and objectives are the foundation of your SMS. Your company’s expectations and commitments about workplace health and safety, along with any goals, are detailed here and communicated with employees.

Clear methods and procedures are set, and employees are actively encouraged and empowered to report and address safety issues as part of their commitment to teamwork. This section should be reviewed regularly to ensure relevance and effectiveness.

2. Hazard identification

A critical component of an SMS is a Hazard Identification and Risk Assessment (HIRA).  Potential hazards are identified within a workplace and the risks associated with those hazards. The aim is to reduce the likelihood and/or severity of harm associated with each hazard. 

Hazards could be physical, chemical, biological or psychological and pose potential harm to people, equipment, the environment or a system that is in place. A risk assessment on each hazard will determine what the consequences are of the hazard. Each hazard is prioritised in terms of risk, with the highest at the top and the lowest at the bottom. Priority is given to the highest risks first, as they pose the most potential threat. 

An appropriate control is then allocated to each hazard. Sometimes management may believe a hazard is too risky and therefore it should be eliminated, while in other cases a decision might be made to mitigate the risk as much as possible. Controls might be policies or procedures that employees, contractors and visitors must adhere to while on site or in the workplace. Another example of a control might be engineered, such as installing a fence or barrier around no-go zones. 

A control might also be as simple as a sign during flu season, reminding people of the importance of covering sneezes and washing their hands to prevent illness from spreading. 

3. Safety responsibilities

To gain a positive safety culture within your workplace, you need to empower people to follow the guidelines your company has laid out in the SMS. Staff members are assigned roles that oversee safety management and give oversight about how to manage work, health, and safety risks. They are given key responsibilities, which might include establishing safety committees to oversee the SMS, or actionable items on the SMS. They also evaluate the effectiveness of control strategies and support the identification of new hazards and how to minimise risks. In workplaces they are commonly given titles such as ‘onsite health and safety advisors’ or ‘WHS risk management consultants’. 

4. Safety education and awareness

Training, communications, and actionable activities fall into this category. 

New employees need introductory training, and current employees need regular safety training, to ensure safety is at the forefront of everyone’s minds within your company.

The SMS includes open reporting channels for staff to report hazards, incidents, or illnesses freely and without fear of any retribution. Under this pillar, staff understand their safety responsibilities, and how to alert or communicate incidents or concerns.

5. Data and record collection

Training records, equipment or property certificates, incident reports, and safety audits should be stored in the SMS and be readily available to employees, supervisors, or safety mangers, etc, when they are needed. This helps with monitoring what areas/hazards/equipment need improvements to safety, or which certifications and training needs to be updated.

Implementing a safety management system (SMS)

SMS software needs to seamlessly integrate with other software within your company, to ensure efficient operations. It also needs to be scalable as your company grows. 

Your company is unique, which is why Mackay Safety ensures safety management software is tailored to your company’s industry and the specific needs of your business. Tailored solutions include customised reporting, flexible safety protocols adjusted for teams and departments, and alerts or notifications for specific reminders.

Best of all, you can access your tailored SMS solution easily through our mobile app.

Common challenges with SMS implementation

Nothing new comes without its challenges. The biggest hurdle with change is bringing staff on the journey as it can be exciting for some and daunting for others. 

Mackay Safety believes the most effective way to engage staff members on the SMS journey is by promoting the benefits and encouraging safe work practices through consistent reinforcement.

Overcome resistance by:

  • engaging staff early in the planning process for SMS software
  • establishing a Safety Management Committee to help ensure everyone is involved in the development and implementation of your customised SMS
  • listening to any concerns and highlighting the benefits to improve safety and wellbeing
  • ensuring there is adequate resourcing for SMS implementation within your organisation, as resource constraints can make introducing something new more challenging and put more pressure on existing staff roles
  • providing training and ongoing support for all staff
  • ensuring there are adequate measures in place for feedback, troubleshooting, and upgrading the system as the business grows.

The best SMS is Mackay Safety’s 4PS Software

SMS software is an integral part of sustainable business operations, and should incorporate policies, plans, procedures, forms, records and more, which are tailored specifically to your company’s operational needs.

These are part of the safety management system pillars and are a critical component of workplace safety.

Mackay Safety provides creative and practical solutions using both paper-based, and digitised applications (through 4PS and 4P Forms) to maintain and streamline your processes. 

Our systems are simple to follow, developed by experienced consultants, and offer real value for money.

At Mackay Safety, we have a range of services including ICAM accident investigation (incident cause analysis method), exploration safety services, independent auditing services, and safety management plans, systems and advice.

Contact us today for a free consultation or for more information, visit www.mackaysafety.com.au or phone +61 7 4944 1272.

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