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Date- January 9, 2025

Westralian Diamond Drillers inspires Mackay Safety to create new iPlod software system for hard rock drilling industry

Author- Mick Storch

Case study: Westralian Diamond Drillers

Background

Westralian Diamond Drillers (WDD) officially got its name in 1965, starting as a humble family business and growing to over 120 employees who provide surface exploration diamond drilling services to the mining sector.

With a growing fleet of ten drill rigs and an extensive array of auxiliary equipment and support vehicles, Westralian Diamond Drillers is a ‘one stop shop’ equipped with all the necessities to undertake a successful exploration and production campaign no matter the geographical location or environment faced before them.

Mitigation of risk is at the forefront of ensuring a safe and successful drilling program is maintained, which is why WDD has continually strived to ensure the safety of all workers and visitors whether that be at the frontline on a drill rig or in the Kalgoorlie yard.

Challenge

As a company that prides itself on the core values of dedication, trust, transparency, quality of work, and customer satisfaction, several years ago the Kalgoorlie-Boulder company recognised an area of improvement would be to increase the accuracy and efficiency of its on-field reporting.

During the past decade, the safety and compliance reporting required to win tenders and demonstrate due diligence for projects has become increasingly rigorous. Additional checklists meant it was becoming increasingly time-consuming to correct mistakes on digital or manual forms back at the office.

Case Study: Westralian Diamond DrillersMichael La Machia, Westralian Diamond Drillers’ HSE&T Advisor of more than seven years, said the safety of staff and operating equipment had always been paramount, however tenders and contract reporting needed to be backed by reported evidence that could be passed on to current and prospective clients.

Michael and his team recognised that its paper-based and software systems were resulting in too much human error in the field – particularly from personnel whose primary role was not to do administrative tasks but to provide labour.

As forms for site labourers were not pre-populated with standardised answers, miscommunication could easily occur, including approximately 25% of all mistakes on forms being attributed to typos alone.

Solution

Already familiar with Mackay Safety’s 4PS forms, in 2021 Michael worked with the team at Mackay Safety to develop a PLOD system that would be fit for the reporting requirements of Westralian Diamond Drillers and hard rock drilling.

Crafted and developed in Australia since 2018, the Intelligent Progressive Log of Drilling (iPlod), also known as DDR/DOR is loaded with advanced features tailored for the exploration drilling industry, including:

  • Activity capture and drill hole memory
  • Offline capabilities and recall functions
  • Simplified single page entry and submission tracking
  • Automatic email notifications to clients
  • Drill bit expiry tracking
  • Check and export for invoicing
  • Reporting designed specifically by and for drilling companies.

iPlod can be complemented with Mackay Safety’s groundbreaking 4PS Software to optimise compliance tracking for:

  • People training tracking
  • Equipment tracking and maintenance
  • Parts and inventory management, chemicals and smart registers, plus so much more
  • 4P Forms provides infield mobile app provides digital forms for everything from pre-starts, training, inspections, maintenance, and repair reporting to shopping list (order management) functionalities.

Additional iPlod features/benefits include:

  • Automatic hole memory and recall including angles and depths
  • Automatic sending of operations to client, with custom email templates
  • The ability to view all operations in one screen so you can easily see where you are up to
  • Automatic calculation of total hours
  • Capturing consumables, safety actions, down hole surveys, drill bit usage and more
  • Synchronising multiple PLODs to server when coming back to internet range. Data is small so upload works even with patchy internet coverage
  • Full offline support for capturing drilling operations in the field
  • Drop down boxes, and customisable drag and drop fields
  • Drop down selection of location, rig, client, operation codes to ensure consistent data capture and avoid operator data entry issues.

Michael said: “iPlod is now our daily record for what our drillers do at every shift – telling our clients what they did, what tools and products they used, how many minutes they spent in an area, what products they used, and where the drilling was left at before shift changeover.

“The software automatically sends the daily report to clients, and it does have the ability to invoice clients based on the work performed although we aren’t using that feature yet – instead double-checking accuracy of inputted information back at the office. Using 4PS Forms and the iPlod software through Mackay Safety has helped to make life easier for the staff on the front line and eliminated misunderstandings. The forms have pre-populated information that employees can select from a drop-down menu, and this eliminates most errors.”

Michael said other company’s software packages were considered but were deemed too simple for the job at hand.

“Mackay Safety’s software systems were more complex, which was better, however you don’t need to be tech-savvy to use it either. We like that we can go in and change questions or information in the system ourselves too which is great for efficiency.”

Outcomes

Michael estimated that using Mackay Safety’s software has resulted in 40-50 hours time saved a week across all areas of the business, including 10-20 hours in the safety division alone.

As the system alerts Westralian Diamond Drilling to maintenance checks, licence and initial aid updates for staff, and drug and alcohol testing, the business can operate proactively rather than reactively.

“Particularly beneficial is our site employees’ ability to upload photos of broken machinery for our maintenance crews to see. You can write down what you think is wrong with a machine when it breaks but really, it’s guess work unless you’re a mechanic. Due to the time involved in ordering parts and travelling to site, having a photo to look at instantly means that our maintenance crews aren’t buying a $600 part when really, they only needed to replace a rubber seal worth $20. And that’s just one example. The software is saving us so much time and money.”

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Thank you to Michael La Macchia for sharing his experience with Mackay Safety and 4PS software.

Contact Mackay Safety today on 07 4944 1272 or visit our website at mackaysafety.com.au to learn more about how we can support your operations with services and technology that ensure you keep on top of your safety and compliance requirements.

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